How to Hire
Five easy steps to Rent from us
1: Make an Enquiry/Go to our Hire Shop
The quickest and easiest way to make an enquiry is via our website. Browse our categories and collections, filter by date range or search by keyword. Add any items you are interested in to an hire, enter your hire dates, then click submit. If you have any questions, give us a call and our representative will respond as soon as possible.
2: Our Representative will get In Touch
Once submitted, your enquiry is picked up by our Team. They will check the items’ availability for the hire dates provided and confirm the hire of the item. Please note, our hire charges are based on multiples of weeks. Contact Sales Advisor directly if you want to make a booking.
3: Confirm Your Quotation
Contact your Representative to tell them which items you’d like to book. To confirm a hire and before items can be collected, you need to complete our Rental Agreement and make payment. To find out more about payment terms, see our FAQs or speak to Accounts.
4: Props are Packed and Dispatched
Confirmed hire jobs are packed ready for dispatch or collection. If you are collecting your driver will need to quote your contract number and company name on arrival. Items are wrapped where appropriate but we require transport companies to provide blankets and ties. We recommend you check all items and call us with any queries – keep the delivery note and original packaging.
5: Hire is returned
You should return all items by the date agreed with us - please call us in advance if anything changes. Use the delivery note to check you have included all items and chargeable packaging needed for the return. Once received, your job will be checked and we will notify you if there is anything missing or not as expected.